Ilikai does not accept returns, all sales are FINAL. If you experience a problem with your order, please do not hesitate to reach out, we would be happy to help and resolve any problems!

At this time, Ilikai does not offer exchanges.

Ilikai jewelry is handmade. Each piece is delicately hand made from start to finish! Please see below for production and processing times. 

Pieces purchased on a weekday: please allow 1-3 days for processing before shipping out.

During busy times, such as launch days, new product drops, sales, and holidays, these times may be longer. Please keep in mind that I am a small business and everything is produced, packaged, and shipped out by myself.

Your order will ship through USPS. See estimated delivery times during checkout. 

Each piece is either naturally sourced and hand picked myself from the beaches of Hawai’i and the Gulf Coast of Florida. Each stone, seashell, or pearl is also carefully chosen to ensure that each piece is unique. No necklace is alike which makes it that much more special!

Each necklace is unique as they are all naturally sourced! Each seashell is picked from the ocean, so if you choose a seashell necklace, it will vary in color, tone ect from the next.